Customer Lounge

Recent market trends suggest that dealerships remain significant in a car-buying journey, acting far more than just a transactional space. A customer’s experience in the dealership can make or break a sale – therefore, design matters. Nearly 60% of respondents in a recent ChangeUp survey claimed to have avoided dealerships based on their appearance.  
 
This is why Haworth believes well-designed customer lounge is more than a chance to offer customers a place to wait, it is a way to shape the entire service experience. Our dealership lounges are thoughtfully laid out to minimize noise, reinforce trust, encourage relaxation, and reflect your brand’s attention to detail.

Trusted by Top Car Dealerships Throughout North America

How It
How It Works
How It

Works

Works

1
1
Discovering Your Vision 
Discovering Your Vision 
(Consultation, Planning)
(Consultation, Planning)

Initiate your journey with us by scheduling a comprehensive consultation. We'll delve into your dealership's aspirations, objectives, and envisioned ambiance. Our dedicated team will collaborate with you to devise a one-of-a-kind design, guaranteeing that every corner of your dealership is primed for functionality and superior customer experience.

Initiate your journey with us by scheduling a comprehensive consultation. We'll delve into your dealership's aspirations, objectives, and envisioned ambiance. Our dedicated team will collaborate with you to devise a one-of-a-kind design, guaranteeing that every corner of your dealership is primed for functionality and superior customer experience.

2
2
Crafting Your Space
Crafting Your Space
(Customization, Ordering)
(Customization, Ordering)

Guided by the brand-design blueprint and your unique preferences, we'll work with you to ensure a brand-compliant facility that also reflects the unique nature of your location, encompassing sales stations, consultation areas, customer lounges, and beyond. Our national discount agreements ensure the best deals pass directly to you. Once your selections are finalized, we'll place the order and set the stage for installation.

Guided by the brand-design blueprint and your unique preferences, we'll work with you to ensure a brand-compliant facility that also reflects the unique nature of your location, encompassing sales stations, consultation areas, customer lounges, and beyond. Our national discount agreements ensure the best deals pass directly to you. Once your selections are finalized, we'll place the order and set the stage for installation.

3
3
Bringing Your Vision to Life
Bringing Your Vision to Life
(Installation, Service) 
(Installation, Service) 

Our expert team will oversee the delivery and installation of all furniture, ensuring each piece is arranged in accordance with the design plan. We'll ensure your dealership is primed and ready to dazzle your customers.

Our expert team will oversee the delivery and installation of all furniture, ensuring each piece is arranged in accordance with the design plan. We'll ensure your dealership is primed and ready to dazzle your customers.